Ministry of Labour and Employment
Unified Sharam Suvidha Portal (USSP) - User Manual
Version 2.0, February 2016
Ministry of Labour and Employment
https://efilelabourreturn.gov.in
https://shramsuvidha.gov.ini
Ministry of Labour and Employment
Table of Contents
1. Introduction .......................................................................................................1
1.1. Unified Shram Suvidha Portal (USSP).................................................11.2. Scope of the Document ........................................................................11.3. Objective of the Portal..........................................................................11.4. Services of USSP..................................................................................21.5. Launching the Web Portal....................................................................21.6. USSP Portal Layout.............................................................................3
2. USSP Portal Overview .....................................................................................5
2.1. Home Page...........................................................................................52.1.1. Applicable Labour Laws...................................................................52.1.2. Know Your LIN................................................................................52.1.3. Objective, News and Contact Us......................................................52.1.4. Login.................................................................................................52.1.5. New User Registration .....................................................................62.1.6. Create Sharam Suvidha Account......................................................62.1.7. New Establishment Representative Registration .............................62.1.8. Change Password..............................................................................72.2. Establishments.....................................................................................72.2.1. Online Entry by Employer/ Establishment / Enforcement Agency..72.2.2. Workflow based approval for LIN Generation.................................82.2.3. Integration with Inspections.............................................................82.2.4. Email / SMS Notification to Establishments....................................8
3. User Manual Sections ......................................................................................9
4. Unified Web Portal- Components....................................................................10
4.1. LIN Registration.................................................................................104.1.1. Roles and Activities in Establishment Management.......................104.1.2. Establishment Registration .............................................................104.2. Inspection............................................................................................144.2.1. Roles and Activities in Inspection Management..............................144.2.2. View/Comment Inspection Report ..................................................14
5. Online Annual Returns.....................................................................................16
5.1. Roles and Activities in Annual Return................................................165.2. Establishment Representative .............................................................165.2.1. DGMS Annual Return Process.........................................................165.2.2. CLC(c) Annual Return Process........................................................24
6. Monthly EPFO/ESIC Return (ECR) ...............................................................32
6.1. Roles and Activities in Annual Return...............................................326.2. Establishment Representative ............................................................32
7. Verify Data ......................................................................................................39
7.1. Roles and Activities in Annual Return...............................................397.2. Establishment Representative ............................................................39
FAQ.....................................................................................................................43
1. Introduction
1.1. Unified Shram Suvidha Portal (USSP)A Unified Web Portal for Registrations, Inspections, Returns and Grievance Redressal - This Portal is developed to facilitate ease of reporting at one place for various Labour Laws, consolidated information of Labour Inspection and its enforcement. The Web Portal will enhance convenience of reporting, transparency in Labour Inspection and monitoring of Labour Inspection based on key performances indices and provides an effective Grievances Redressal System hyperlinked with Department of Administrative Reforms and Public Grievances (DARPG) Portal.
1.2. Scope of the Document
This manual will serve as a step by step guide to use the Web Portal in an easy way with the help of diagrams and screenshots wherever applicable.
It also contains FAQs Section where you can find answers to the common questions about Unified Web Portal.
1.3. Objective of the Portal
- Consolidated information of Labour Inspection and its enforcement
- Transparent and Accountable Inspections
- Compliances in Single Harmonized Form
- Performance Monitoring using Key Performance Indicators
- Effective Grievance Redressal System
- Identification of Unit/Establishment
- One number for each unit/entity covered for all Labour Laws (16)
- 10 Digit Labour Identification Number
- Expedite CLC and DGMS Annual Return Submission
- Monthly EPFO/ESIC Common Return
- On-line entry by Employer/ Establishment/ Enforcement Agency
- Entity Verification by Enforcement Agency
- LIN Generation by CLC (C)
- Email/ SMS notification to Establishment
- Available on Government Domain name platform on the domain name https://www.efilelabourreturn.gov.in/
- Users are pre-assigned User ID/Password
- Password can be changed by user
- Inspectable Establishments can get their login and passwords online themselves
- First stage for LIN generation by CLC (C) organization.
- On-line CLC(C) and DGMS Annual Return Submission
- Common EPFO and ESIC Monthly Return Submission
To get started using the Shram Suvidha Portal right away, just type the following address into your web browser or click on the link below.
https://efilelabourreturn.gov.in
USSP portal is user friendly, menu driven web based solution for management of Establishments, Labour Information Number (LIN), Inspections and online return submission. It also provides various MIS reports and Statistics to the Top management in Ministry of Labour & Employment and other designated users. The portal is available at http://efilelabourreturn.gov.in
Content
Footer
The footer indicates who has designed, developed and conceptualized the application.
2. USSP Portal Overview
2.1. Home Page
2.1.1. Applicable Labour Laws
This facility is provided to make establishments aware about coverage of various Central Labour Acts applicable to them. First you have to select the industry and then depending upon the Employee Count a list of applicable acts is generated and flashed on the screen.
2.1.2. Know Your LIN
This facility is to the Establishments to know their LIN based on any existing Enforcement Agency Identification No.
2.1.3. Objective, News and Contact Us
This is self-explanatory as the Objective of the USSP is defined and also Contact Details of National Nodal Officers of Enforcement Agencies are provided.
2.1.4. Login
New users can be created, passwords can be changed. There is convention followed for creation of the password for the pre populated user ids.
A login window is available at the portal through which the users can login and perform their tasks. Upon giving the wrong login / passwords, system gives proper message and user has to try again.
5
Ministry of Labour and Employment
2.1.5. New User Registration
There is a provision to register new representative of the already registered establishments and new enforcement agency user. There is also a link is provided to generate the password for first time use for an establishment whose LIN is generated.
2.1.6. Create Sharam Suvidha Account
Please click on the link ‘Create a Shram suvidha account’ to register a new representative of an existing establishment. Following form will come on your screen and you have to fill it with correct information’s.
2.1.7. New Establishment Representative Registration
After sign up, user will login and at lading screen will click update profile to complete the registration by providing correct information.
6
Ministry of Labour and Employment
2.1.8. Change Password
This facility is provided to the users to change their passwords by providing old password. This facility is available only in the respective logins of the user of the portal.
2.2. Establishments 2.2.1. Online Entry by Employer/ Establishment / Enforcement Agency As stated above in the points Employer/ Establishment and Enforcement Agencies can create various users for operations in Shram Suvidha Portal.
2.2.2. Workflow based approval for LIN Generation
After filling all the details, Labour Information Number (LIN) can be generated for the new establishment registered online.
2.2.3. Integration with Inspections
Labour Information Number (LIN) can be generated for the new establishment registered online.
2.2.4. Email / SMS Notification to Establishments
On generation of Inspection List, all Inspectors who are listed for particular Inspection and Establishments which are going to inspections are being sent Emails and SMS prior to inspections. The format is like this:
Email sent to Establishment
Dear .........,
Your establishment M/s Creative Services will be inspected by our team between ........ and ..........., be prepared with the necessary documents.
Establishment Details :
M/s .........
,..........,
.................
LIN : X-XXXX-XXXX-X
Inspection Team :
……….. - 9999999999
Regional Head, ……. (CLC)
(This is an auto-generated mail kindly do not reply back.)
SMS Sent to Establishment
Your establishment <name, address> will be inspected by our team between. <Start date> … and <due date>. Be prepared with the necessary documents.
LIN: X-XXXX-XXXX-X
Regional Head, <Area> (<Enforcement Agency>)
3. User Manual Sections
This user manual can be divided into five loosely coupled components -
∙ LIN Module
∙ Inspection Module
∙ Annual Return Module
∙ ECR Module
∙ Verify Data Module
Each of the components can be taken up independently depending upon the activities.
Ministry of Labour and Employment
4. Unified Web Portal- Components
The User Management component sits at the top of all the modules that are being developed or will be developed in the Unified Web Portal project.
Establishment Management Module covers Registration for LIN /SPS, Approval Cycle and the Generation of LIN/SPS.
4.1. LIN Registration
4.1.1. Roles and Activities in Establishment Management
User Role Common Name Activity
Establishment
Representative Users
Owners or bona fide representative of the Establishments
∙ Register into Unified Web Portal ∙ Add Establishments represented by user ∙ Apply for LIN
4.1.2. Establishment Registration
Establishment Registration will be done by the Establishment Users or Data Entry Operators stationed at the Enforcement Agencies.
1) The Establishment User would access the Registration from the Home Page 2) The Establishment User would enter his basic information and the establishment details she represents and creates a user id
3) The Establishment User would log into the Unified Web Portal and Submit further details about the Establishment she represents
The Steps are illustrated below –
Step 1
Establishment Users accesses the Registration page from the Home Page of Unified Web Portal
Step 2
The Establishment Representative Registration form is opened as under -
The User would fill up the form and submit the same. The system sends the OTP at user mobile and password creation link at user email id. This would create user id and password for further access to Unified Portal.
Step 3 - The Establishment Users would Login to the Unified Web Portal via user credentials 
Step 5 - The user can update the Establishment via ‘Update’ Action.
Step 6 - The Option to Edit the Profile is available to every user on the Login Home Page
4.2. Inspection
The Establishment representative can view the inspection report and can submit comments on inspection report at Shram Suvidha Portal.
4.2.1. Roles and Activities in Inspection Management
User Role Common Name Activity
Establishment Representative
Owner/Employer ∙ View/Comment Inspection Report
4.2.2. View/Comment Inspection Report
The Establishment representative can view the inspection details of represented establishments and can also submit the comments on inspection reports.
The steps are as under
Step 1 Once the user clicks ‘Your Inspection’ option from menu, system displays the Inspection Dashboard.
Step 2 Once the user clicks view/comments option from Inspection dashboard, system displays the Inspection Reports as under. User needs to click act name to view report.
5. Online Annual Returns
The Return module starts with Establishment Representative who submits the Annual labour return for the year for DGMS and CLC(C) enforcement agencies. The Establishment Representative has option to upload the signed return online into the Unified Portal.
The Establishment Representative can file DGMS and CLC(c) return through an online form from their dashboard.
5.1. Roles and Activities in Annual Return
- User Role Common Name Activity
- Establishment Representative
- Employer/ Owner
- File Annual Return for DGMS and CLC(c)
- Upload Signed Reports for CLC(c)
- View Submitted Return
5.2. Establishment Representative
The Establishment Representative performs the following activities as part of Annual Return Process:
The Establishment Representative can file the Annual Return for DGMS and CLC(c) by selecting ‘File Annual Return’ option from main menu of Unified Portal.
The user selects the DGMS or CLC organization and year for which he/she want to submit return. Please refer below screen:
5.2.1. DGMS Annual Return Process
The steps are as under
Step 1 - If DGMS organization is selected, return submission status list of mines will appear:
Step 2 - On clicking Submit Return option below screen appears with two form for Annual Return under the mines Act 1952, you need to fill A and B forms below:
Step 3 - General Information Form
Step 4 - Annual Mines Returns Form
5.2.2. CLC(c) Annual Return Process
The steps are as under
Step 1 By selecting CLC(c) organisation from File Annual Return screen, Annual Labour Return status list appears:
Step 2 To submit CLC(c) annual return user need to fill different form corresponding to various labour acts.
The Establishment Representative performs the following activities as part of Annual Return Process:
The Establishment Representative can file the Annual Return for DGMS and CLC(c) by selecting ‘File Annual Return’ option from main menu of Unified Portal.
The user selects the DGMS or CLC organization and year for which he/she want to submit return. Please refer below screen:
5.2.1. DGMS Annual Return Process
The steps are as under
Step 1 - If DGMS organization is selected, return submission status list of mines will appear:
Step 2 - On clicking Submit Return option below screen appears with two form for Annual Return under the mines Act 1952, you need to fill A and B forms below:
Step 3 - General Information Form
Step 4 - Annual Mines Returns Form
Employment Details
Ministry of Labour and Employment
Details under CMR
Details under MMR
Ministry of Labour and Employment
Details under OMR
Power Details
Accident Statistics
Medical Examination Details
Vocational Training Details
Step 5 After you fill both the forms A & B, below screen appears for final submission.
Once you click final submission button form details can’t be altered and annual return is submitted to DGMS.
Step 6 After final submission, system displays the acknowledgement and sends an email to the user: Step 7 To view the submitted annual report for DGMS click the submission date from below Annual Return for Mines Status List:
5.2.2. CLC(c) Annual Return Process
The steps are as under
Step 1 By selecting CLC(c) organisation from File Annual Return screen, Annual Labour Return status list appears:
Step 2 To submit CLC(c) annual return user need to fill different form corresponding to various labour acts.
Employers who wish to fill up Annual Return under Contract Labour Act 1970,Minimum Wages Act 1948,Payment of Wages(Mines)Rules,1956,Payment of Wages(Railways)Rules,1938,Payment of Wages(Air Transport Services)Rules,1968 should fill up only A to H below
Ministry of Labour and Employment
General Information Form
Ministry of Labour and Employment
Employer Registration Form
Details Pertaining to Bonus Act and Rules
Step 3 After you fill the forms for various acts, click the Final Submission button. After final submission details can’t be altered and annual return is submitted to CLC(c).
Step 4 System displays the acknowledgement and sends the same to the establishment representative for same.
Step 5 To complete return submission you need to download the Return report from Annual Labour Return Status List and upload it with authentication signature.
User views return report, download it and upload with authentication signature.
User can upload the signed annual return in pdf format.
6. Monthly EPFO/ESIC Return (ECR)
The Monthly EPFO/ESIC Return module is for Establishment Representative who submits the monthly EPFO/ESIC common return (ECR) for EPFO and ESIC enforcement agencies. The Establishment Representative has option to upload the ECR Excel file online into the Unified Portal.
The Establishment Representative can file EPFO and ESIC return through a common online form their dashboard.
6.1. Roles and Activities in Annual Return
User Role Common Name Activity
Establishment Representative
Employer/ Owner ∙ File Monthly Return for EPFO and DGMS ∙ Upload ECR Excel File
View Acknowledgement
6.2. Establishment Representative
The Establishment Representative performs the following activities as part of ECRl Return Process:
The Establishment Representative can file the Return for EPFO and ESIC by selecting ‘Monthly EPFO/ESIC Return’ option from main menu of Unified Portal. You can directly submit EPFO and ESIC monthly return on their respective portals also.
The steps are as under
Once the Establishment representative logs into the Unified Portal, the Monthly EPFO/ESIC Return component will be displayed as under-
The ECR Dashboard shows the list of establishment represented by user and should submit return for them:-
You can search particular establishment through below search form:-
You can view the establishment ECR details through ECR List option:-
Once you click the establishment name at ECR List screen, system displays the Monthly ECR Dashboard:-
To prepare new ECR you need to choose year and month in above screen and to prepare pending ECR click on month from list. System will open below ECR Form, to add new employee click ADD Employee button:
Add Employee button will open below form:
To fill EPFO form click UAN number of employee at ECR form:
To fill ESIC form click IP number of employee at ECR form:
You can prepare ECR form by uploading Excel file and template for ECR file can be obtained from Download ECR Format option in below form:
Once ECR is prepared, you can submit ECR by choosing ECR Number from Monthly ECR Dashboard:-
Once ECR is submitted, you can view/print ECR Acknowledgement for the wage month by choosing ECR Number from Monthly ECR Dashboard:-
The user can view the establishment ECR Submission details through Submission Status option:-
7. Verify Data
The Verify Data module is for Establishment Representative who updates the establishment data and submits the changes for verification to Regional Head. The Regional Head can view the changes, provide remarks and approve/reject the changes.
7.1. Roles and Activities in Annual Return
User Role Common Name Activity
Establishment Representative
Employer/ Owner ∙ Update establishment data ∙ View Verification Status
7.2. Establishment Representative
The Establishment Representative performs the following activities as part of Verify Data Process:
The Establishment Representative can update the establishment related details by selecting ‘Verify Data’ option from main menu of Unified Portal.
The steps are as under
Once the Establishment representative logs into the Unified Portal, the Verify Data Dashboard will be displayed as under. The Verify Data Dashboard shows the list of establishment represented by user and can update data related to them:-
Once you click on establishment address, you can update establishment base data and submit same for verification to regional Head through below form:-
Once you click
the establishment identifiers at verify data dashboard, system displays the Update Establishment Identifiers Form. You can add, view and update identifier details and submit same for verification.
Once you click the establishment name at ECR List screen, system displays the Monthly ECR Dashboard:-
To prepare new ECR you need to choose year and month in above screen and to prepare pending ECR click on month from list. System will open below ECR Form, to add new employee click ADD Employee button:
Add Employee button will open below form:
To fill EPFO form click UAN number of employee at ECR form:
To fill ESIC form click IP number of employee at ECR form:
You can prepare ECR form by uploading Excel file and template for ECR file can be obtained from Download ECR Format option in below form:
Once ECR is prepared, you can submit ECR by choosing ECR Number from Monthly ECR Dashboard:-
Once ECR is submitted, you can view/print ECR Acknowledgement for the wage month by choosing ECR Number from Monthly ECR Dashboard:-
The user can view the establishment ECR Submission details through Submission Status option:-
7. Verify Data
The Verify Data module is for Establishment Representative who updates the establishment data and submits the changes for verification to Regional Head. The Regional Head can view the changes, provide remarks and approve/reject the changes.
7.1. Roles and Activities in Annual Return
User Role Common Name Activity
Establishment Representative
Employer/ Owner ∙ Update establishment data ∙ View Verification Status
7.2. Establishment Representative
The Establishment Representative performs the following activities as part of Verify Data Process:
The Establishment Representative can update the establishment related details by selecting ‘Verify Data’ option from main menu of Unified Portal.
The steps are as under
Once the Establishment representative logs into the Unified Portal, the Verify Data Dashboard will be displayed as under. The Verify Data Dashboard shows the list of establishment represented by user and can update data related to them:-
Once you click on establishment address, you can update establishment base data and submit same for verification to regional Head through below form:-
Once you click
the establishment identifiers at verify data dashboard, system displays the Update Establishment Identifiers Form. You can add, view and update identifier details and submit same for verification.
Once you click the sector/industry at verify data dashboard, system displays the Update Establishment Profile Data Form as under:-
Once you click the related entities at verify data dashboard, system displays the Update Related Establishment Form as under:-
Once you click the applicable acts at verify data dashboard, system displays the Update Establishment applicable acts Form as under:-
Once you click the remarks for establishment at verify data dashboard, system displays the Remarks screen as under:-
You can view verification status at Verify Data Dashboard. Verification status can be Submitted, Not accepted and Verified.
FAQ
We’ve compiled a list of the questions we’re most commonly asked by Shram Suvidha users, and published them along with our answers here. We hope this will help to answer some of the queries you might have.
Establishment Representative FAQs
Q) What is an Enforcement Agency?
A) Enforcement Agency is a Government Organization that is responsible for Compliance of Acts. For Example EPFO, ESIC, DGMS, CLC
Q) What are Establishments?
A) In this context, Establishments are the individual units which can be inspected under Labour laws. Q) Who is a Portal Administrator?
A) Portal Administrator is an overall head of the Unified Portal who manages the Head Quarters of the Enforcement Agencies
Q) Who is a Head Quarter and how is it different from Regional Head?
A) Head Quarter is the Administrator for the entire Enforcement Agency as far as Unified Web Portal is concerned. The Head Quarter would be an Admin user in the head quarter.
Q) Who are Verifiers and Approvers?
A) Verifiers and Approvers are CLC users who would verify the LIN registration requests. Verifier is at Lower level whereas the Approver is at Highest Level
Q) What is LIN?
A) LIN Stands for Labour Identification Number
Q) Who Generates LIN?
A) Upon Completion of Approval process, the Approver initiates the generation of LIN Q) My Password is not working. Whom should I reach out to?
A) You may reach out to the regional head i.e., Regional Head of your Jurisdiction area Q) Who creates users in UWP?
A) Depends on the type of users. If he is a Head Quarter, the Portal Administrator would create the user id. If He is Regional Head, the Application Admin would create the user id. If he is an approver /Inspector /Verifier/DEO, the user id will be created by the Regional Head.
Moreover, there is an option of Self Registration as well.
Q) My details are incorrect. How could I update that?
A) Details could be corrected by updating the ‘User Profile’ from the UWP dashboard Q) I own two establishments. Need I have two LINs?
A) You need to have as many LINs as the number of Inspectable Units you own. Q) Where can I add new establishment details?
A) You can add new establishment by choosing ‘Establishment option’ from dashboard and then clicking on ‘New’ tab.
Q) I don’t know which acts are applicable to my establishments. Is that information available in Unified Web Portal?
A) Yes, you can check the Home Page 🡪 Know your Acts options
Q) How can I update establishment base data?
A) You can update establishment base data by choosing ‘verify data’ option from UWP dashboard and then click address of establishment for which you want to update the details.
Q) How do I update sector/industry details?
A) You can update sector/industry details by choosing ‘verify data’ option from UWP dashboard.
Q) I am already registered in EPFO or ESIC. Should I register for LIN in UWP?
A) No. You do not need to register separately. From the EPFO (or ESIC) data LIN has already been created for you. In case you have not received the Login credentials, you may contact your regional UWP head.
Q) How can I update establishment address?
A) You can update establishment by choosing ‘Verify Data’ option at UWP dashboard and then clicking establishment address.
Q) How can I check verification status of my establishment’s identifiers?
A) You can check identifier status by choosing ‘Verify Data’ option at UWP dashboard and then clicking ‘identifier’ value.
Q) Where can I verify acts applicable for my establishments?
A) You can verify acts applicable by choosing ‘Verify Data’ option at UWP dashboard and then click on ’Acts’ link.
Q) Where can I file my DGMS Return?
A) You can file DGMS Return by choosing ‘File Annual Return’ option at UWP Dashboard.
Q) Can I view my establishment inspection report?
A) Yes, you can view inspection report under ‘Your Inspection’ from the UWP dashboard.
Q) How to link my establishment?
A) You need to fill ‘Link Establishment Form’ under ‘Link Establishment’ from the UWP dashboard
Q) Where can I submit monthly contribution return for ESIC and EPFO?
A) You can file combined EPFO/ESIC Return by choosing ‘Monthly EPFO/ESIC Return’ option at UWP Dashboard.
Comments